Focus Group
Focus Group 0330 024 2000

Our employees are our greatest asset. If we look after our staff, they in turn will look after our customers.


To help us sustain our rapid growth we strive to attract dynamic, committed and talented people who can develop personally and professionally within our organisation.

As part of our commitment to staff we engage them in regular training and one-to-one development meetings. We actively encourage staff to make suggestions about both the operational and commercial direction of the business. All of this ensures that employees feel involved and valued.

We value integrity, honesty, openness, personal excellence and continual self-improvement. We look for people who demonstrate ambition, conscientiousness, resourcefulness, energy, honesty & loyalty.

If we sound like the kind of company you would like to be a part of, get in touch at HR@focus-grp.co.uk

Here’s a list of our current vacancies:


Account Manager (Energy)

Job Title
Account Manager
Department
Energy
Position reports to
Energy Director
Working Hours
Mon – Fri 9:00 – 5:30
Salary
TBC subject to experience
Main Purpose of Role

Generation of new Energy sales and retention of existing energy customers.

Main Duties and Responsibilities
  • Work through leads generated within the Focus Group and convert sales opportunities.
  • Generate new business through cold-calling and targeted marketing.
  • Retention of existing energy customers.
  • Ongoing account-management of energy customers to include query resolution.
  • Generation of leads and sales opportunities for other departments within the Focus Group.
  • Update of account and Synergy records (relating to Energy Customers).
  • Attendance to Customer site/s as and when required.
  • Attendance to trade-shows and Industry shows/exhibitions when required.
  • In-house technical assistance and post-sales support for customers.
  • Liaising with Providers to help forge partnerships.
Person Specification
  • Proactive, organised and articulate individual
  • Must be personable and professional
  • Sales or Account Management experience is preferable
  • Reliable and punctual
How To Apply
Please send your CV to hr@focus-grp.co.uk.
Location
Southwick, West Sussex BN42 4FJ
Start Date
ASAP

Field Sales Account Manager (Networks)

Job Title
Field Sales Account Manager
Division
Network Services
Working Hours
9 to 5.30
Salary
Subject to industry experience
Benefits/Commission
Generous, un-capped commission structure, company mobile, company car/car allowance (subject to completing mandatory probation).
Person Specification

The successful candidate will have:

Excellent sales track record of exceeding targets within their current role and/or wider telecoms industry. With evidence of achievement through organic customer growth and via new client acquisition.

A strong understanding and demonstrable experience in selling network services i.e. Internet Leased Lines, EFM, MPLS and converged services.

Well developed client management and presentation skills, with evidence of strong relationship building at all levels within a customer account.

An enthusiastic and positive approach with the ability to motivate oneself and a virtual team.

Full UK Driving License required.

Job Description

This is a new business role that also has some ongoing account management responsibility. Supported by the telemarketing team booking appointments but will be expected to make their own in addition.

You will be working on a focused portfolio and it is therefore important to build strong relationships with key suppliers as well as with customers.

How To Apply
Send CV to hr@focus-grp.co.uk
About
The Network Services division of Focus provide customers with an extensive range of wide area network (WAN) services including leased lines, EFM and MPLS. We are looking for a confident, hard-working individual with a track record of success and excellent people skills to join our high achieving sales team.
Socialising As Team/Company
There are lots of company social events throughout the year as well as various charity fundraising activities and team incentives.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Desk Based Sales Account Manager (Networks)

Job Title
Desk Based Sales Account Manager
Division
Network Services
Working Hours
9 to 5.30
Salary
Negotiable
Benefits/Commission
Excellent commission package
Person Specification

Need to be confident, hard-working and with excellent people skills, previous sales experience essential, previous telecoms experience desirable.

Job Description

Generating new business and upselling within our existing customer base, telesales activity to follow up on specific marketing campaigns and cold calling into various customer databases.

How To Apply
Send CV to hr@focus-grp.co.uk
About
The Network Services division of Focus provide customers with an extensive range of wide area network (WAN) services including leased lines, EFM and MPLS. We are looking for a confident, hard-working individual with a track record of success and excellent people skills to join our high achieving sales team.
Socialising As Team/Company
There are lots of company social events throughout the year as well as various charity fundraising activities and team incentives.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Account Manager/Sales Account Manager (IT)

Job Title
Account Manager/Sales Account Manager (IT)
Division
Focus IT
Working Hours
Monday to Friday, 09.00 – 17.30
Salary
Negotiable
Benefits/Commission
Uncapped commission, car after probation/allowance, mobile phone, laptop, expenses paid
Person Specification
We are looking for an experienced, motivated and enthusiastic salesperson to join our team. The successful candidate will have experience in IT sales with a focus on managed services, hosted solutions, Microsoft products and IT hardware.
Job Description
The successful candidate will be targeted to sell to new clients and up-sell in to our existing base of customers. Sales leads will be provided but we will expect the majority of sales to come from new business. Self-generation of new business is essential and you must be confident in approaching prospective clients via traditional selling methods such as cold-calling, networking and referrals. In return you will be rewarded with a generous salary, truly uncapped commission, some pre-qualified sales leads, 20 days holiday p/a, the potential for a company car or allowance and inclusion in our numerous team events and perks.
How To Apply
Please send CV’s with a covering letter to Ashley.glen@focus-grp.co.uk
About
Focus IT has grown from 4 to nearly 20 employees since 2011. We are a young, busy and professional but have an emphasis on team spirit and a relaxed office atmosphere free from micro-management and politics.
Socialising As Team/Company
We hold numerous company events throughout the year including a summer party where you can bring your family and a Christmas party. On top of this, many individual team events are held such as go-karting, paintball, spa days and F1 experiences to name just a few.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

New Business Development (Digital Media)

Job Title
New Business Development
Division
Focus Digital Media
Working Hours
Monday to Friday, 09.00 – 17.30
Salary
Negotiable + Commission
Job Description

The ideal candidate would be a natural leader and amazing at getting things done! You have great sales and marketing ideas.

You have some experience in the branding/web design/digital marketing/sales industry. You must have a keen eye for detail and a passion for design, digital and generally nice things, and you keep on top of current and emerging trends.

The successful candidate will help win business, develop new business and build strong relationships with both new and existing business. You will be involved in handling leads and making cold calls to win new business and establish new leads. You will help negotiate for new business with devised action plans and execute sales presentations and deliver new business proposals.

Person Specification
  • Thinks on their feet
  • Is a natural problem solver
  • Knows how important good creative thinking is and the impact it can have on all aspects of the project
  • Remains calm under pressure
  • Is comfortable working to strict deadlines
  • Self-motivated
Skills
  • Experience in New Business and account management
  • Good understanding of Web design, Branding, Internet Marketing and SEO (not essential)
  • High level negotiation ability
  • Excellent Microsoft Office skills
  • Strong communication skills in order to build relationships with clients and team members in a fast-paced environment
How To Apply
Please send CV’s with a covering letter to hr@focus-grp.co.uk
About
Focus Digital Media is a small but flourishing team within the Focus Group. We are a young, busy and professional but have an emphasis on team spirit and a relaxed office atmosphere free from micro-management and politics.
Socialising As Team/Company
We hold numerous company events throughout the year including a summer party where you can bring your family and a Christmas party, both with free bar. On top of this, many individual team events are held such as go-karting, paintball, spa days and F1 experiences to name just a few.
Start Date
Ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Sales Account Manager (Mobiles)

Job Title
Sales Account Manager
Division
Mobile
Working Hours
Mon-Fri, 9-5.30
Salary
£18-23K
Benefits/Commission
Generous, un-capped commission structure, company mobile, company car (subject to completing mandatory probation)
Person Specification
The ideal candidate would have experience selling mobile products (retail or b2b) and field sales experience. Telesales experience would be an advantage. Must have a full UK driving licence.
Job Description
Focus Mobile is looking for a New Business Mobile Account Manager, to sell mobile products to new and existing Focus Group customers. Candidates will ideally have experience selling mobile products and some ‘business to business’ sales experience. Although some leads will be provided, candidates will need to be willing to make pro-active sales calls to generate new business. Good customer service skills would be advantage. Office and field based.
How To Apply
Email Keane.beaken@focus-grp.co.uk
Location
Southwick, West Sussex, BN42 4FJ

Field Sales Executive x3 (Voice)

Job Title
Field Sales Executive
Division
Telecoms
Working Hours

8:30am – 5:30pm Monday.

9am – 5:30pm Tuesday to Friday

Salary
Subject to industry experience.
Benefits/Commission

Uncapped earnings. OTE can exceed £60k within first 2 years.

Option for Company Car, Mobile Phone & Healthcare

Person Specification

We are looking for a motivated, team player who is enthusiastic and has excellent business acumen. The ideal candidate will have a great attitude, be target driven and have the ability to optimise on sales opportunities. Successful applicants will have exceptional telephone skills to obtain new business with the drive and determination to meet specific monthly targets.

You will be well organised, computer literate and ideally have a background in Telecoms Sales.

Full UK Driving License required.

Job Description
As a Field Sales Executive you will be generating new business customers through cold calling, canvassing, and networking as well as through ongoing business development.
How To Apply
hr@focus-grp.co.uk
Location
Sevenoaks, Kent

Data Support Technician (Service & Support)

Job Title
Data Support Technician
Division
Service & Support
Working Hours
Monday – Friday 9:00 - 17:30
Salary
Subject to experience
Person Specification

As part of a team, the role holder will provide excellent customer service in the area of data faults covering DSL Broadband and network (Leased line, MPLS) faults.

  • Customer service focussed.
  • Excellent telephone manner.
  • A demonstrable ability to follow process and build a reassuring rapport with customers as well as professionally handle complaints.
  • To quickly gather the right information from the customer, analyse the issue and take appropriate and timely action.
  • Target Focussed, and able to keen on top of all tasks and escalations whilst assuring excellent customer service at all times.
  • Accurate numeracy, written and data entry skills.
  • An analytical and logical thinker.
  • An ability to deliver clear and articulate information to customers and colleagues adjusting language and detail to suit the audience, whether it is verbal or written.
  • Solid experience in reporting issues to suppliers, chasing and doing all that is possible to ensure incidents are resolved in a timely manner.
  • A detailed-oriented individual, who is able to estimate and prioritize effectively, to meet deadlines, organised, co-ordinated and pro-active.
  • Proficiency in MS Word, Excel, and maintaining clear and accurate task and customer data
  • A real team player who collaborates with all members of the team and business, one who is willing to listen, as well as share knowledge, help understanding and develop ideas across the team. Above all to actively contribute to ensuring an efficient and cohesive team effort.
  • Be willing to go the extra mile for the sake of the customer and the business.
Job Description
  • To understand and confidently investigate LAN faults in relation to DSL Broadband installs and reported faults.
  • To understand and confidently interact with the broadband carriers network and services.
  • To be able to confidently configure and install router, switches and firewalls in person and remotely.
  • To diagnose, log, action and follow through to resolution all fixed line faults, including escalations.
  • To provide support to customers for Fixed Line faults covering PSTN.
  • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call target.
  • To update your line manager on any outstanding faults or that have breached their SLA in a timely manner.
  • To adhere and contribute to the company’s quality system and processes, and their maintenance.
  • Actively contribute to and promote the use of best practice and continual service improvement within the team.
Technical Requirements
  • Knowledge and experience in working with DSL technologies.
  • Knowledge and experience on work with Leased Line technologies.
  • Experience troubleshooting WAN/LAN connections.
  • Basic knowledge of networking devices such as switches, routers and firewalls.
  • Experience configuring routers for DSL connections and leased lines.
How To Apply
CV’s and covering letter to hr@focus-grp.co.uk
Socialising As Team/Company
We have regular team incentives; nights out, Summer Parties, Christmas Parties, Volleyball tournaments…you name it!
Start Date
ASAP!
Location
Southwick, West Sussex, BN42 4FJ