Focus Group
Focus Group 0330 024 2000

Our employees are our greatest asset. If we look after our staff, they in turn will look after our customers.


To help us sustain our rapid growth we strive to attract dynamic, committed and talented people who can develop personally and professionally within our organisation.

As part of our commitment to staff we engage them in regular training and one-to-one development meetings. We actively encourage staff to make suggestions about both the operational and commercial direction of the business. All of this ensures that employees feel involved and valued.

We value integrity, honesty, openness, personal excellence and continual self-improvement. We look for people who demonstrate ambition, conscientiousness, resourcefulness, energy, honesty & loyalty.

If we sound like the kind of company you would like to be a part of, get in touch at HR@focus-grp.co.uk

Here’s a list of our current vacancies:


Freelance PHP/Magento Developer (Digital Media)

Job Title
Freelance PHP/Magento Developer
Division
Focus Digital Media
Working Hours
9am - 17:30pm
Salary
D.O.E
Person Specification
  • Ability to tackle multiple projects
  • Magento E-commerce
  • Confident client facing skills and being able to offer training in Magento is a must
  • Ability to hard code compliant HTML, CSS and implement Javascript where required
  • Server and Database management
  • WordPress and other integrating themes
  • PHP and MySQL
Job Description

An exciting opportunity exists within our growing team for an experienced Website Developer on a permanent basis.

You will be working closely with our team of creative designers and turning their vision into reality.

Exceptional technical knowledge of HTML, CSS and jQuery, along with an eye for detail and an organised approach are essential for this role.

You will be joining a talented team. You will report directly to the Managing and Creative Directors. This is a genuine opportunity to develop your role, make a real difference and be recognised for it.

Predominately your role will be e-commerce focused, slicing PSD files and creating a bespoke, responsive Magento store.

How To Apply
keiran.anderson@focus-grp.co.uk
About

Focus Digital Media is an award-winning digital agency. We are a small but perfectly formed creative bunch who specialise in innovative branding, digital marketing and all things web.

From small brochure websites to large e-commerce projects, we believe in thinking outside the box and being brave with your online presence! It's what we're all about...

So break away from conformity and be bold with your brand, be different... be unique!

Focus Digital Media form part of The Focus Group - one of the UK’s leading communications service providers.

Established in 2003, we have grown organically and now provide a host of solutions to over 8000 businesses.

Our excellence spans across a broad range of products, with a portfolio that now includes; Voice, Mobile, Data, Systems, IT, Design & Energy. To facilitate this we work with global brands such as BT, Gamma Telecom, Vodafone, O2, Exponential-e, Samsung and Microsoft.

As a company, and as individuals, we value integrity, honesty, openness, personal excellence and continual self-improvement.

Start Date
ASAP
Location
Southwick, West Sussex, BN42 4FJ

WLR Support Executive

Job Title
WLR Support Executive
Working Hours
9am - 5:30pm
Salary
£16k - £20k depending on experience
Person Specification

We are looking for a bright, positive and hardworking candidate to join our WLR Support Team. You will have experience in some or all of the below skill sets in the job description. In addition to this you must have;

  • Ability to work under pressure and in a fast moving and changeable environment.
  • Self-motivated and very flexible with a "can do" attitude.
  • Must be a self-starter, proactive, highly organized and capable of working well with individuals at all levels in the organization.
  • Good interpersonal, written, oral, and analytical skills, as well as being innovative and dedicated.
  • Confident with a polite phone manner.
Job Description

Whilst already being a well-established market leader in the Telecoms industry; Focus is constantly expanding. To facilitate our continual growth we are looking to employ a WLR Support Executive to help support our existing and prospective WLR/TDM customer base.

We are looking for people with some or all of the below skillsets:

  • Customer Service
  • Experience in working in a helpdesk based role or have a technical support background.
  • Experience in diagnosing issues with customers to enable high percentage of fault resolution at first point of contact.
  • Experience in fault reporting.
  • Ensuring all faults are progressed and cleared within SLA or escalating to other internal and external teams as required.
  • Communicating progress professionally to customers to ensure they are kept updated and their expectations managed.
  • The ability to follow and stick to processes.
  • A background in Business Telecoms.
  • Being an awesome human being and joining in with the team.
How To Apply
hr@focus-grp.co.uk
About

The Focus Group is a leading communications, IT and data provider for businesses throughout the UK. Established in 2003, our excellence spans across a broad range of products, and holds a portfolio which includes Telecom, Mobile, Network Services, IT, Digital Media, Energy, Integration and Innovation. To facilitate this we work with global brands such as BT, Gamma, Telecom, Vodafone, 02, Exponential-e, Samsung, Microsoft, Pragma and Westcon.

As a firm we value integrity, honesty, openness, personal excellence and continual improvement. We strive to offer the best and be the best to both our clients and staff.

Start Date
ASAP
Location
Southwick, West Sussex, BN42 4FJ

WLR Provisioning Executive

Job Title
WLR Provisioning Executive
Working Hours
9am - 5:30pm
Salary
£16k - £20k depending on experience
Person Specification

We are looking for a bright, positive and hardworking candidate to join our WLR Provisioning Team. You will have experience in some or all of the below skill sets in the job description. In addition to this you must have;

  • Ability to work under pressure and in a fast moving and changeable environment.
  • Self-motivated and very flexible with a "can do" attitude.
  • Must be a self-starter, proactive, highly organized and capable of working well with individuals at all levels in the organization.
  • Good interpersonal, written, oral, and analytical skills, as well as being innovative and dedicated.
  • Confident with a polite phone manner.
Job Description

Whilst already being a well-established market leader in the Telecoms industry; Focus is constantly expanding. To facilitate our continual growth we are looking to employ a WLR Provisioning Executive to help maintain and manage our existing and prospective WLR/ TDM customer base.

We are looking for people with some or all of the below skillsets:

  • Customer Service
  • Experience in placing product orders using a variety of internal and external systems.
  • The ability to clearly communicate timelines and progress to customers and our Sales Team throughout the order process.
  • Experience with managing ongoing orders and escalating when required to ensure a quick completion.
  • The ability to follow and stick to processes.
  • A background in Telecoms.
  • Experience in coordinating different jobs and/or products within a set timeframe.
  • Being an awesome human being and joining in with the team.
How To Apply
hr@focus-grp.co.uk
About

The Focus Group is a leading communications, IT and data provider for businesses throughout the UK. Established in 2003, our excellence spans across a broad range of products, and holds a portfolio which includes Telecom, Mobile, Network Services, IT, Digital Media, Energy, Integration and Innovation. To facilitate this we work with global brands such as BT, Gamma, Telecom, Vodafone, 02, Exponential-e, Samsung, Microsoft, Pragma and Westcon.

As a firm we value integrity, honesty, openness, personal excellence and continual improvement. We strive to offer the best and be the best to both our clients and staff.

Start Date
ASAP
Location
Southwick, West Sussex, BN42 4FJ

Provisioning Co-ordinator (Networks)

Job Title
Provisioning Co-ordinator (Networks)
Division
Networks
Working Hours
Mon-Fri 9-17.30
Salary
Negotiable dependent upon experience
Benefits/Commission
n/a
Person Specification
We are looking for a bright, positive and hardworking candidate to join our Networks Team. You will have experience in some or all of the below requirements in the job description.
Job Description

Assess current process and work with team to implement improvements. To Include;

  • Customer Quality Gates through provisioning
  • Account manager updates
  • Supplier chasing
  • Escalation criterias
  • Order flow from POS to delivery and billing within ISO framework
  • Project management format
  • Reporting of department statistics
  • Standardisation of customer and reseller collateral, eg handovers, important information, ip allocation, order acceptance
  • Day to day delivering of Network Services (EFM/Ethernet/DSL/OSA etc); ordering through to handover
  • Project Management of WAN networks such as MPLS/VPLS
  • Liaising with Customer contacts, including project meetings at locations other than Focus Head office.
  • Liaising with Reseller contacts as appropriate
  • Escalation Management with suppliers and customers
  • Input into CRM/order management system development for Network Services
How To Apply
hr@focus-grp.co.uk
About
The Ops team like to think we are the very heart of Focus Group. If something needs doing; the ops team get it done. We pride ourselves on service excellence, efficiency with a very large dash of fun thrown in. Always looking for like-minded people to join the team.
Socialising As Team/Company
We have regular team incentives; nights out, Summer Parties, Christmas Parties, Volleyball tournaments…you name it!
Start Date
ASAP
Location
Southwick, West Sussex, BN42 4FJ

Sales Executive (IT)

Job Title
Sales Executive (IT)
Division
Focus IT
Working Hours
Monday to Friday, 09.00 – 17.30
Salary
Negotiable
Benefits/Commission
Uncapped commission, car after probation/allowance, mobile phone, laptop, expenses paid
Person Specification
We are looking for an experienced, motivated and enthusiastic salesperson to join our team. The successful candidate will have experience in IT sales with a focus on managed services, hosted solutions, Microsoft products and IT hardware.
Job Description
The successful candidate will be targeted to sell to new clients and up-sell in to our existing base of customers. Sales leads will be provided but we will expect the majority of sales to come from new business. Self-generation of new business is essential and you must be confident in approaching prospective clients via traditional selling methods such as cold-calling, networking and referrals. In return you will be rewarded with a generous salary, truly uncapped commission, some pre-qualified sales leads, 20 days holiday p/a, the potential for a company car or allowance and inclusion in our numerous team events and perks.
How To Apply
Please send CV’s with a covering letter to Ashley.glen@focus-grp.co.uk
About
Focus IT has grown from 4 to nearly 20 employees since 2011. We are a young, busy and professional but have an emphasis on team spirit and a relaxed office atmosphere free from micro-management and politics.
Socialising As Team/Company
We hold numerous company events throughout the year including a summer party where you can bring your family and a Christmas party. On top of this, many individual team events are held such as go-karting, paintball, spa days and F1 experiences to name just a few.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Sales Executive (Digital Media)

Job Title
Digital Media Sales Executive
Division
Focus Digital Media
Working Hours
Monday to Friday, 09.00 – 17.30
Salary
Negotiable
Benefits/Commission
Uncapped commission, car after probation/allowance, mobile phone, laptop, expenses paid
Person Specification
We are looking for an experienced, motivated and enthusiastic salesperson to join our team. The successful candidate will have experience in digital media sales such as, branding, websites, e-commerce, SEO, social media and email marketing.
Job Description
The successful candidate will be targeted to sell to new clients and up-sell in to our existing base of customers. Sales leads will be provided but we will expect the majority of sales to come from new business. Self-generation of new business is essential and you must be confident in approaching prospective clients via traditional selling methods such as cold-calling, networking and referrals. In return you will be rewarded with a generous salary, truly uncapped commission, some pre-qualified sales leads, 20 days holiday p/a, the potential for a company car or allowance and inclusion in our numerous team events and perks.
How To Apply
Please send CV’s with a covering letter to laurence.glen@focus-grp.co.uk
About
Focus Digital Media is a small but flourishing team within the Focus Group. We are a young, busy and professional but have an emphasis on team spirit and a relaxed office atmosphere free from micro-management and politics.
Socialising As Team/Company
We hold numerous company events throughout the year including a summer party where you can bring your family and a Christmas party, both with free bar. On top of this, many individual team events are held such as go-karting, paintball, spa days and F1 experiences to name just a few.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Sales Account Manager (Mobiles)

Job Title
Sales Account Manager
Division
Mobile
Working Hours
Mon-Fri, 9-5.30
Salary
£18-23K
Benefits/Commission
Generous, un-capped commission structure, company mobile, company car (subject to completing mandatory probation)
Person Specification
The ideal candidate would have experience selling mobile products (retail or b2b) and field sales experience. Telesales experience would be an advantage. Must have a full UK driving licence.
Job Description
Focus Mobile is looking for a New Business Mobile Account Manager, to sell mobile products to new and existing Focus Group customers. Candidates will ideally have experience selling mobile products and some ‘business to business’ sales experience. Although some leads will be provided, candidates will need to be willing to make pro-active sales calls to generate new business. Good customer service skills would be advantage. Office and field based.
How To Apply
Email Keane.beaken@focus-grp.co.uk
Location
Southwick, West Sussex, BN42 4FJ

Sales Account Manager (Networks)

Job Title
Sales Account Manager
Division
Network Services
Working Hours
9 to 5.30
Salary
£20k + car allowance
Benefits/Commission
Uncapped Commission, 1st year OTE (Basic + Commission) = £50k
Person Specification

The successful candidate will have:

Excellent sales track record of exceeding targets within their current role and/or wider telecoms industry. With evidence of achievement through organic customer growth and via new client acquisition.

A strong understanding and demonstrable experience in selling network services i.e. Internet Leased Lines, EFM, MPLS and converged services

Well developed client management and presentation skills, with evidence of strong relationship building at all levels within a customer account.

An enthusiastic and positive approach with the ability to motivate oneself and a virtual team.

Must have a full UK drivers licence.

Job Description

This is a new business role that also has some ongoing account management responsibility. Supported by the telemarketing team booking appointments but will be expected to make their own in addition.

You will be working on a focused portfolio and it is therefore important to build strong relationships with key suppliers as well as with customers.

How To Apply
Send CV to luke.hunt@focus-grp.co.uk
About
The Network Services division of Focus provide customers with an extensive range of wide area network (WAN) services including leased lines, EFM and MPLS. We are looking for a confident, hard-working individual with a track record of success and excellent people skills to join our high achieving sales team.
Socialising As Team/Company
There are lots of company social events throughout the year as well as various charity fundraising activities and team incentives.
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Networks Provisioning Co-ordinator (Networks)

Job Title
Networks Provisioning Co-ordinator
Division
Networks
Working Hours
Mon-Fri 9-17.30
Salary
Negotiable dependent upon experience
Person Specification
We are looking for a bright, positive and hardworking candidate to join our Networks Team. You will have experience in some or all of the below requirements in the job description.
Job Description

Assess current process and work with team to implement improvements. To Include;

  • Customer Quality Gates through provisioning
  • Account manager updates
  • Supplier chasing
  • Escalation criterias
  • Order flow from POS to delivery and billing within ISO framework
  • Project management format
  • Reporting of department statistics
  • Standardisation of customer and reseller collateral, eg handovers, important information, ip allocation, order acceptance

Day to day delivering of Network Services (EFM/Ethernet/DSL/OSA etc); ordering through to handover

Project Management of WAN networks such as MPLS/VPLS

Liaising with Customer contacts, including project meetings at locations other than Focus Head office.

Liaising with Reseller contacts as appropriate

Escalation Management with suppliers and customers

Input into CRM/order management system development for Network Services

How To Apply
hr@focus-grp.co.uk
About
The Ops team like to think we are the very heart of Focus Group. If something needs doing; the ops team get it done. We pride ourselves on service excellence, efficiency with a very large dash of fun thrown in. Always looking for like-minded people to join the team.
Socialising As Team/Company
We have regular team incentives; nights out, Summer Parties, Christmas Parties, Volleyball tournaments…you name it!
Start Date
Flexible but ideally ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Field Sales Executive (Voice)

Job Title
Field Sales Executive
Division
Telecoms
Working Hours

8:30am – 5:30pm Monday.

9am – 5:30pm Tuesday to Friday

Salary
Subject to industry experience.
Benefits/Commission

Uncapped earnings. OTE can exceed £60k within first 2 years.

Option for Company Car, Mobile Phone & Healthcare

Person Specification

We are looking for a motivated, team player who is enthusiastic and has excellent business acumen. The ideal candidate will have a great attitude, be target driven and have the ability to optimise on sales opportunities. Successful applicants will have exceptional telephone skills to obtain new business with the drive and determination to meet specific monthly targets.

You will be well organised, computer literate and ideally have a background in Telecoms Sales.

Full UK Driving License required.

Job Description
As a Field Sales Executive you will be generating new business customers through cold calling, canvassing, and networking as well as through ongoing business development.
How To Apply
hr@focus-grp.co.uk
Location
Southwick, West Sussex, BN42 4FJ

VOIP Support Engineer (Voice)

Job Title
VOIP Support Engineer
Division
Telecom
Working Hours
Monday – Friday 9:00 - 17:30
Salary
Scope between £20-£30k depending on experience.
Person Specification

We are looking for a bright, positive and hardworking candidate to join our VOIP Support Team. You will have experience in some or all of the below skill sets in the job description. In addition to this you must have;

  • Ability to work under pressure and in a fast moving and changeable environment.
  • Self-motivated and very flexible with a "can do" attitude.
  • Must be a self-starter, proactive, highly organized, and capable of working well with individuals at all levels in the organization.
  • Good interpersonal, written, oral, and analytical skills, as well as being innovative and dedicated.
Job Description

As the market leader in selling the hosted solution Horizon our team is looking to expand to ensure our service levels remain excellent. We also have a SIP trunking offering which could prove part of the final position candidate depending.

We are looking for people with some or all of the below skillsets.

  • Technical support background in IT, ADSL/ethernet or VOIP arenas
  • Understanding of LAN set ups, basic routing and switching
  • Project management experience
  • On site installation experience
  • Configuration of hosted platform
  • Experience with SIP trunking
  • Experience with Broadsoft platforms
  • Configuration of traditional PBX
  • CCNA/similar qualification preferable
  • Being an awesome human being and joining in with the team

Training will be given however we are looking for a candidate who can hit the ground running to complement the existing team.

How To Apply
CV’s and covering letter to hr@focus-grp.co.uk
About
The Ops team like to think we are the very heart of Focus Group. If something needs doing; the ops team get it done. We pride ourselves on service excellence, efficiency with a very large dash of fun thrown in. Always looking for like-minded people to join the team.
Socialising As Team/Company
We have regular team incentives; nights out, Summer Parties, Christmas Parties, Volleyball tournaments…you name it!
Start Date
ASAP!
Location
Southwick, West Sussex, BN42 4FJ