Focus Group
Focus Group 0330 024 2000

Our employees are our greatest asset. If we look after our staff, they in turn will look after our customers.


To help us sustain our rapid growth we strive to attract dynamic, committed and talented people who can develop personally and professionally within our organisation.

As part of our commitment to staff we engage them in regular training and one-to-one development meetings. We actively encourage staff to make suggestions about both the operational and commercial direction of the business. All of this ensures that employees feel involved and valued.

We value integrity, honesty, openness, personal excellence and continual self-improvement. We look for people who demonstrate ambition, conscientiousness, resourcefulness, energy, honesty & loyalty.

If we sound like the kind of company you would like to be a part of, get in touch at recruitment@focusgroup.co.uk

Here’s a list of our current vacancies:


Service Desk Engineer (Integration)

Job Title
Service Desk Engineer
Division
Integration
Working Hours
Mon-Thus 8.30am-5.30pm
Friday 8.30am-5pm
Salary
Competitive
Job Description

As part of our growing success, we have an immediate vacancy for an outstanding candidate to assist in providing support to our valued customers. The job will be primarily based in our vibrant office just outside of Brighton (moving soon to an better brand new office!), though the candidate will also have the opportunity to go on site at our client's locations to implement our industry leading solutions. The role will include some out of hours support and candidates will be provided best in breed tools in order to achieve this. The three main focus points for the role are:

  • Centralised technical support for field engineers (providing technical support for incidents and problems, prestaging, configuration of cloud elements etc)
  • Owning the resolution of all tickets passing through the support desk (though not necessarily personally resolving them)
  • Owning local support processes (DB management, spares holdings, lab builds, escalations etc)
Person Specification

Our customers expect the best and our staff should aspire to be the best. The candidate should have experience working within Cisco, the Cisco channel or a challenging support role within a Cisco environment. The right candidate will be:

  • Independently motivated
  • Keen to learn and able to demonstrate this
  • A solid team player
  • Punctual and responsible with excellent time management
  • A native English communicator
Experience Required
  • Experience in a customer facing role – technical delivery and support
  • Cisco Meraki CMNA (demonstrable)
  • Cisco Routing and Switching to CCNA (demonstrable)
  • Experience within a support environment
  • All other relevant Cisco experience & qualifications a bonus (wireless, security, DC, UC etc)
  • Experience with hypervisors a bonus (VMWare ESXi, HyperV)
  • Experience with OS a bonus (Windows, Linux)
  • Experience with coding a bonus (Python, Restful API)
About
Originating from a FTSE 50 company, Focus Integration was founded to deliver technical excellence and an unrivalled level of service and support to it’s clients. Focus Integration is a specialist Cisco mobility and data centre solutions provider that helps clients plan, design, build, manage and maintain their IT infrastructures. With a keen focus on our chosen partners and vendors, we are truly specialized and highly accredited. Focus has a global client base spanning all industry sectors, public and private, and is a recognized industry leader, listing in the Deloitte Technology Fast 500 awards as one of the fastest growing technology businesses across EMEA.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
How To Apply
Send CV to recruitment@focusgroup.co.uk
Application Closing date
22/11/2018
Start Date
ASAP.
Location
Southwick, West Sussex, BN42 4FJ

Sales Account Manager (Mobile)

Job Title
Sales Account Manager
Division
Mobile
Working Hours
Mon-Fri, 9-5.30
Salary
£18-23K
Benefits/Commission
Generous, un-capped commission structure, company mobile, company car (subject to completing mandatory probation)
Person Specification
The ideal candidate would have experience selling mobile products (retail or b2b) and field sales experience. Telesales experience would be an advantage. Must have a full UK driving licence.
Job Description
Focus Mobile is looking for a New Business Mobile Account Manager, to sell mobile products to new and existing Focus Group customers. Candidates will ideally have experience selling mobile products and some ‘business to business’ sales experience. Although some leads will be provided, candidates will need to be willing to make pro-active sales calls to generate new business. Good customer service skills would be advantage. Office and field based.
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
How To Apply
Email recruitment@focusgroup.co.uk
Location
Southwick, West Sussex, BN42 4FJ

Credit Controller (Accounts)

Job Title
Credit Controller
Department
Accounts
Salary
£22,000-£25,000 depending on experience
Job Description

You will be working alongside the Credit Control Manager in a busy and varied role which you can make your own. You will be accountable for ensuring efficient and effective collections and will ensure that an efficient Credit Control function is established working with various teams across the business. You will need to be a self-starter who can drive cash collection and influence customers and internal colleagues.

Principal Responsibilities:

  • Managing part of a large ledger of over 1200 accounts
  • Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
  • Identifying and analysing root causes for delays in collection of debt
  • Responsible for requesting restriction of services and decide whether to start legal action
  • Reconciliations
  • Negotiating payment plans with customers
  • Promptly logging client queries and assigning them to the relevant department, answering queries directly where possible
Essential Skills
  • Excellent communication, customer service and interpersonal skills
  • Able to demonstrate excellent attention to detail
  • Strong critical thinking and decision-making skills
  • Experience within an Accounts Receivable department
  • Ability to listen to customers and negotiate winning solutions
  • Calm, confident manner to handle potentially uncomfortable conversations
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Application Closing date
15/03/2019
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
Southwick, West Sussex BN42 4FJ

Business Development Executive (Kent Sales)

Job Title
Business Development Executive
Department
Kent Sales
Working Hours
Mon-Fri 9-17.30
Salary
£17,000 - £20,000 depending on experience
Job Description

This role is to generate appointments with prospects and where applicable sell products over the phone. You will identify opportunities, produce leads and book appointments for the sales force; maintain your database of prospects, keeping the data up to date and relevant; develop your pitch to encourage new business acquisition; proactively follow up leads you generate to ensure the highest possible conversion rate, and proactively follow up on appointments you generate to ensure appointments are converting effectively.

Essential Skills
  • Excellent written and verbal communication skills
  • Good attention to detail
  • Ability to work under pressure and to deadlines
  • A flexible team player with a positive attitude
Desired Skills
  • Knowledge of the telecoms market.
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
2 Kings Hill Ave, Kings Hill, West Malling ME19 4AQ

Business Development Manager (Kent Sales)

Job Title
Business Development Manager
Department
Kent Sales
Working Hours
Mon-Fri 9-17.30
Salary
£17,000 - £27,000 depending on experience
Job Description

This role will involve generating new business, upselling and cross selling to existing customers. You will have an understanding of and meet a monthly 'new business' target, meet agreed activity based KPI's, and provide regular, accurate sales forecasts. You will actively promote all products and services of Focus Group, follow up on referrals and new leads, liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business, and develop product knowledge.

Essential Skills
  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony.
  • Strong experience selling Business to Business.
  • Have strong rapport building skills and the ability to develop relationships at all levels.
  • Experience conversing with and presenting to senior management and business owners.
  • A proven track record of achieving new business targets and exceeding KPI's.
  • Be articulate, professional, credible, ethical and possesses good business acumen.
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company.
  • A friendly outgoing personality.
  • A smart and professional appearance with excellent time keeping.
  • A good team player with a flexible approach.
  • Display hunger, motivation and passion to succeed.
  • Driving Licence.
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
2 Kings Hill Ave, Kings Hill, West Malling ME19 4AQ

Business Development Executive (Data)

Job Title
Business Development Executive
Department
Data
Working Hours
Mon-Fri 9-17.30
Salary
Dependent on experience + uncapped commission with excellent bonus payments
Job Description

The successful candidate will be required to help drive sales by promoting our products and services, with the aim of delivering first-class customer service and maximising profits

Principal Responsibilities/Duties

  • Developing a database of new clients and prospects
  • Establishing and managing positive working relationships with high-level IT and business executives
  • Consistently generating new business leads
  • Building a good relationship with key personnel from Focus Group suppliers
  • Contributing to relevant marketing campaigns
  • Using social media tools, such as LinkedIn, to profile beneficial contacts
  • Establishing a good working knowledge of your marketplace and the key industry, and financial factors, affecting your customers
  • Attending relevant presentations, exhibitions and conferences
Essential Skills
  • Unrivalled business acumen with a flair for sales
  • A confident and professional manner both face-to-face and on the telephone
  • Self-motivated with an eye for detail
  • To be a natural problem-solver: to understand and anticipate a customers’ needs
  • Determination to achieve and exceed sales targets
  • Making accurate cost calculations to provide customers with competitive quotations
  • Excellent account management administration skills
  • Effective and engaging communication and presentation skills
  • The ability to work autonomously and as part of a successful sales team
  • Willingness to learn about the full range of Focus Group products, services and technology
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
Southwick, West Sussex BN42 4FJ

Business Development Manager (Data)

Job Title
Business Development Manager
Department
Data
Working Hours
Mon-Fri 9-17.30
Salary
Dependent on experience + uncapped commission + car allowance
Job Description

This is a new business field sales role that also has some ongoing account management responsibility. Supported by the telemarketing team booking appointments but will be expected to make your own in addition.

You will actively promote all products and services of Focus Group, follow up on referrals and new leads, liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business, and develop product knowledge.

Principal Responsibilities/Duties

  • Meeting with prospective clients to promote Focus Group products and services
  • Identify opportunities for new business and manage the end to end sales process
  • Establishing and managing positive working relationships with high-level IT and business executives
  • Consistently achieving a monthly 'new business' target and meeting agreed activity based KPI's
  • Building a good relationship with key personnel from Focus Group suppliers
  • Contributing to relevant marketing campaigns
  • Using social media tools, such as LinkedIn, to profile beneficial contacts
  • Establishing a good working knowledge of your marketplace and the key industry, and financial factors, affecting your customers
  • Attending relevant presentations, exhibitions, conferences and networking events
Essential Skills
  • Experience within the Telecoms industry selling Network Services – MPLS, Leased Lines etc.
  • Strong experience selling Business to Business.
  • Have strong rapport building skills and the ability to develop relationships at all levels.
  • Experience conversing with and presenting to senior management and business owners.
  • A proven track record of achieving new business targets and exceeding KPI's.
  • Be articulate, professional, credible, ethical and possesses good business acumen.
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company.
  • A friendly outgoing personality.
  • A smart and professional appearance with excellent time keeping.
  • A good team player with a flexible approach.
  • Display hunger, motivation and passion to succeed.
  • Driving Licence.
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
Southwick, West Sussex BN42 4FJ

Business Development Manager (Voice)

Job Title
Business Development Manager
Department
Voice
Working Hours
Mon-Fri 9-17.30
Salary
Dependent on experience + commission
Job Description

To Generate New Business, upsell and cross sell to existing customers.

Principal Responsibilities:

  • To understand and meet a monthly 'New Business' target.
  • To meet agreed activity based KPIs.
  • To pass leads to all sectors of the group including Energy, Mobile and IT.
  • Provide regular, accurate sales forecasts.
  • To actively promote all products and services of Focus Group.
  • Follow up on referrals and new leads.
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business.
  • To develop product knowledge.
Essential Skills
  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony.
  • Strong experience selling Business to Business.
  • Have strong rapport building skills and the ability to develop relationships at all levels.
  • Experience conversing with and presenting to senior management and business owners.
  • A proven track record of achieving new business targets and exceeding KPI's.
  • Be articulate, professional, credible, ethical and possesses good business acumen.
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company.
  • A friendly outgoing personality.
  • A smart and professional appearance with excellent time keeping.
  • A good team player with a flexible approach.
  • Display hunger, motivation and passion to succeed.
  • Driving Licence.
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
Southwick, West Sussex BN42 4FJ

Sales Support Administrator (Integration)

Job Title
Sales Support Administrator
Department
Integration
Working Hours
Mon-Thurs 8.30am-5.30pm Friday 8.30am-5pm
Salary
£18k-£23k based on experience
Job Description

Reporting to the Sales Director, you will be required to provide administrative support to the Sales Team, with the aim of delivering first-class customer service. Daily tasks will see you providing administrative support to the Account Directors and Sales Director.

Principle Responsibilities:

  • Producing quotes and completing purchase orders for the Account Directors
  • Providing administrative support to the Sales Support Manager when needed
  • Maintenance database management and ‘House Keeping’
  • Creation of customer contracts
  • Liaising with distribution and vendors
  • Help where needed with marketing and team events
  • Using social media tools such as LinkedIn to cleanse data
  • Attending relevant presentations, exhibitions and conferences
  • Arranging delivery of goods to customer site
  • Supporting Field Engineers with travels and accommodation, etc.
Essential Skills
  • Having a confident and professional manner both face-to face and on the telephone with Clients
  • Self-motivated with an eye for detail
  • Natural problem-solver: to understand and anticipate a customer’s needs
  • Offering up insightful and innovative ideas to maximise business practices
  • Excellent organisational and administration skills
  • Effective and engaging communication and presentation skills
  • The ability to work autonomously and as part of a successful team
  • Willingness to learn the full range of Cisco products and services
About
Focus Group is a leading UK communications service provider. We are a dynamic and fast paced growing company who prides itself on excellent customer service and work hard to make an enjoyable work place environment.
Company Benefits
  • Sales incentives, including trips abroad, days/afternoons out
  • Pension Scheme
  • Tax Free Childcare Initiative
  • Perkbox membership
  • Focus Discount Card (for local retailers)
  • Daily Fruit (complimentary)
  • Free tea & coffee in the office
  • Focus Awards Ceremony
  • Participation in charity and sports events
  • Cycle to Work Scheme
  • Training and development plans
  • Interest Free Travel Loan
  • Regular company and team social events (including a Summer & Christmas party)
  • Yearly eye test & spectacle voucher
  • Access to well-being champions
  • Financial advice
Start Date
ASAP
How To Apply
Please email your CV and covering letter to recruitment@focusgroup.co.uk.
Location
Southwick, West Sussex BN42 4FJ

Any CV’s sent in to any employee of Focus Group, without having a pre-signed recruitment agreement with us, will NOT be considered for any role and NO fee will be paid, even if Terms of Business are sent alongside the CV.