Focus Group
Focus Group 0330 024 2000

We actively demonstrate our commitment through taking part and hosting fundraising events and activities, and with gifts in kind.

We believe this is an integral aspect of running a business and advocate the importance of these activities through social media and within the press to: increase their profiles, maximise awareness of the issues and make a positive commercial contribution.

As a long term supporter, Focus are pleased to provide ongoing local support to The Chestnut Tree House Hospice as its sponsored charity. We have supported the Chestnut Tree House over the last six years hosting numerous activities which has developed a strong relationship between the two organisations.

Staff regularly get involved in the activities and here are just some of the events we’ve been involved with.


  • Focus Group FC

    Focus FC do it again! Gamma Football Tournament

    22.09.17

    Undefeated Focus FC remain at the top, as they win the Gamma Football Tournament. The charity tournament, which took place yesterday, had 22 teams fighting it out for the winning place. It was clear from early on that Focus FC were the main contenders as they triumphantly won all their matches, finishing the day with a plus 31 goal difference. The team made it to the final against Arrow Business Comms where they finished the job with a 3-0 victory.

    Wesley McGovern commented “It was a quality day out with the Focus family teaching other telco providers how to play football”.

    It wasn't the only win of the night, Jamie Connolly was 'Player of the Tournament' and Luke Hunt won the raffle of 4 x England tickets at Wembley, in the VIP area.

  • Keane Beaken celebrates 10 years of service at Focus Group

    Keane Beaken celebrates 10 years of service at Focus Group

    14.09.17

    Great achievement from Keane Beaken - Head of Mobile, who has accomplished 10 years at Focus Group this September. What did Keane have to say about his time here? Read on to find out more……

    Tell me more

    What attracted you to join Focus Group?

    Having known Chris and Ralph through mutual work connections during my time at Autocall, I joined Focus in 2007 when Ralph asked me to start the Mobile team. Starting up a new arm of the business appealed to me but I also liked the way Chris and Ralph worked and wanted to be a part of that.

    Focus Mobiles was launched by myself, Darren Gander and Dan Taylor. The business ran autonomously and we fell into our various roles, building it up as we went along. Initially, we sold to existing Focus customers and then moved on to new business.

    How has your job changed since you joined Focus all those years ago?

    When I joined, the role was more tactical. Now it’s much more strategically focused. 18 months after joining Focus I was given the opportunity to take ownership of the Mobile division and lead the team going forward. I was fortunate enough to have spent time doing that job first and showing what I could do before formally taking up that role – I’ve learnt a lot.

    What do you love about your current role and/or Focus Group?

    I really love the fact that we’ve become as successful as we have. The team started with a few of us and has grown considerably. It’s rewarding to see what the business, and the people who are part of that, have achieved. We currently employ 16 staff in the Mobile office and have evolved by working with new businesses and partnerships. We also have 3 colleagues working at our Kent office who are very much part of the Mobile team too.

    If someone you know was thinking of applying here, what would you say to them?

    If you have the willingness to do well, to sell, be part of a good company and make good progress I can’t imagine a more nurturing environment to do this in. We’re welcoming of all levels and background experience.



    What’s the funniest thing you’ve seen at Focus?

    Pete from Big Brother. I wanted to put together a Christmas surprise for the Mobile office. It was kept a secret so I was the only one who knew about it - everyone thought we were having an office meeting. After some secret arrangements, we all sat down and in flies Pete! It was hilarious. I've never met anyone like him! Seeing him tidy their desks and polish their heads was very entertaining!

    The surprise and shock was worth every moment and it was the best £50 I’ve ever spent.

    What is the worst thing you’ve seen at Focus Group?

    I couldn’t say even if I wanted to.

    What is your highlight at Focus?

    There are many. Attending Industry events and seeing how far the business has come is always a highlight. We're well established now and considered a leading company within the industry, which is more apparent every year at these events. That gives you a huge sense of accomplishment. Feeling proud that we won Unite the Union Mobile Deal and that we continue to service this client in a way that they re-sign with us year on year - we've worked really hard to retain this client.

    Describe Focus Group in one word

    Progressive

  • Andy Parker and Dean Price celebrate 6 years of service at Focus Group

    Andy Parker and Dean Price celebrate 6 years of service at Focus Group

    25.07.17

    Great achievements from Andy Parker - Head of Customer Experience, and Dean Price - Management Accountant, who both accomplished 6 years at Focus Group this July. What did they have to say about their time here? Read on to find out more……

    Tell me more



    What attracted you to join Focus Group?

    Andy Parker: I looked at their website and saw there was a recruitment drive due to expansion of the business. From what I read it seemed like a very exciting company to work for and a great opportunity. I spoke to Chris Goodman directly on the phone and was interviewed the following day and offered the job.

    Dean Price: It was the opportunity. When I joined it was a young company growing quite rapidly and I was going to take over the Finance Function. It was the right job at the right time. For my career aspirations and the company’s requirements, it was the perfect match.

    How has your job changed since you joined Focus all those years ago?

    Andy Parker: I started cold calling for a couple of days and after threatening to jump out of the window, I discussed a more customer focussed role.

    I moved into an Internal Account Manager role and did this by myself. This developed into an Internal Account Management (IAM) Team which I headed up. From there, I was asked to take on the ISO 9001 Quality Management Accreditation and became well positioned for receiving and taking care of high level customer issues. I have now moved away from the IAM Team and head up all things to do with delivering an exceptional customer experience.

    Dean Price: The main thing is the size of the company. There has been an enormous change is staff levels and is now 5 times larger than when I first started. There were less divisions back then, today Focus’ portfolio has gained a lot of momentum.



    What do you love about your current role and/or Focus Group?

    Andy Parker: I love the fact that when I started there was 40 employees and it has grown to around 300 through everyone’s hard work and commitment. I am now in a position where I can instigate real change by being involved in decisions and new projects to deliver the best customer experience.

    Dean Price: I love a challenge and there’s always one here. There’s new challenges, new companies, new divisions. It’s never quiet and you never get a moments peace! Which is great.

    If someone you know was thinking of applying here, what would you say to them?

    Andy Parker: Climb aboard and enjoy the ride!

    Dean Price: Definitely consider Focus. If you have the right work mentality and attitude you will do well and the company will reward you as such.



    What’s the funniest thing you’ve seen at Focus?

    Andy Parker: My colleague Wes trying and failing miserably to put his shoe on whilst having over indulged at one of our fantastic summer parties.

    Dean Price: My funniest thing was the summer Olympics with the Sumo competition. There was a game with James Bamber v Sam Conway – I was crying. It was the funniest ever!

    What is the worst thing you’ve seen at Focus Group?

    Andy Parker: Ben Godwin dancing at the Christmas party.

    Dean Price: Andy Parker dressed in drag to raise money for charity, it haunts me to this day. Very convincing…too convincing!



    What is your highlight at Focus?

    Andy Parker: My highlight was achieving the Accreditation for the ISO Quality Management Standard.

    Dean Price: There’s not one highlight. For me, it’s a collection of successes and achievements. I’ve seen this with my team and personally too. The Accounts team has easily tripled in size and I feel proud. Seeing development and the team doing so well is a big thing for me.

    Describe Focus Group in one word

    Andy Parker: Focussed!

    Dean Price: Dynamic!

Other charitable activities we’ve supported

  • Brighton Marathon – raising money for the Chestnut Challenge
  • The Big Wax – raising money for the Chestnut Tree Hospice
  • Santa Dash – raising money for ‘Crisis’, re-housing the homeless
  • Goals for Gambia - Rebuilding a Gambian village
  • 3 Peaks Challenge - various charities
  • Great Sussex Bath Race - Chestnut Tree House & LifeCentre
  • Sky Dive - Virgin Unite

Gamma Ball Rally!


For the 4th year in a row Focus Group took part in the Gamma Ball Rally.

This year the teams were tasked with driving from Newbury, making their way over the English Channel into France, then driving into Bruges where they stopped off for their first night. This was followed by two nights in the iconic city of Amsterdam.… and with a few fun challenges thrown in on the way.


For the 4th year in a row Focus Group took part in the Gamma Ball Rally.