Focus achieves ISO 9001 accreditation
ISO 9001 is the world’s most recognized quality management standard. Implementing this standard help us to continually monitor, manage and improve quality across all operations for consistent performance and service. This is a crucial milestone to our continued growth and will ensure consistent levels of service for all our customers. Certification to international standard underpins quality, service delivery and security for Focus Telecoms.
The Quality Management System complies with the requirements of ISO 9001-2008 for the provision of fixed lines and calls as well as telecoms & data solutions provisioned by emerging technology and cloud based systems.
New Website Launch
Focus Group owners, Ralph Gilbert and Chris Goodman, announce the launch of their company’s new website, plans for business growth and the creation of numerous jobs in the local area.
We’re excited to launch our new website, offering you quick access to essential information for your business needs. Not only does our website lead you to a range of unified solutions, you will receive competitive and cost effective quotes, dedicated account management, specialist industry knowledge and excellent customer care.
Winner – Comms Dealer
Focus Group triumphs with a hat trick and wins Reseller Sales Team of the Year with a turnover of over £7.5m for the third year running.
The event was hosted by TV presenter and Strictly Come Dancing winner Chris Hollins at the lavish Café de Paris.
Comms Dealer Editorial Director Nigel Sergent said: "Real success is only achieved through teamwork, and having seen every entry that was passed onto our esteemed panel of judges I am fully aware of the work put into these awards and the quality of the submissions has been amazing."